Emergency Residential Fire & Smoke Damage Cleanup
We suggest that you do not attempt any “do-it-yourself” cleaning methods without consulting your ServiceMaster Clean Restoration Technician. This could actually make the damage worse. Touching surfaces covered in soot can permanently set the soot. Please consider there are complex chemical reactions and hidden damage that are best restored with specific products, equipment and expert methods. Returning your property back to pre-loss condition and helping families and individuals like you is what we do.
Understanding Fire And Smoke Damage
During a fire, smoke is driven by heat created by flames. No matter where the fire originates, smoke may penetrate throughout a building structure. Smoke also combines with humidity and can form corrosive residues that may cause secondary damage.
Long after the fire is put out, the damage can continue, as remaining free-floating smoke settles on horizontal surfaces and contents.
Fire does burn, but residual smoke my burn as well. This is sometimes call etching, pitting or chemical burning. Quick response and action are critical. The more time that elapses before treatment the greater the damage.
ServiceMaster Clean is a highly reputable, licensed, insured and endorsed provider of fire and smoke restoration services. In addition to our years of experience, our uniformed Restoration Technicians have completed advanced training in fire mitigation, restoration systems and corrosion control. We also require continuing education to learn about new techniques and equipment to better serve you in your time need.
It is our goal to restore your property as quickly and efficiently as possible. Depending on the source, nature and size of the fire, the cleaning and restoration may require several phases before completion.
While each fire or smoke loss is unique, the information in this recovery guide is general. However, we hope it will help answer your questions and aid you in understanding the processes and procedures for restoring your property.
We understand that as the property owner, you deserve clear and thorough communication, and we will give our full cooperation to both you and your insurance claims representative.
Restore Versus Replace Decisions
We work to restore all property to a pre-loss condition when possible. Some items cannot be restored. Others could cost more to restore than their actual value. We will advise you and your insurance claim representative, and explain the limits of what we, as professional restorers, can do.